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Privacy Policy and Website Data Practices

Intro

This Dig‑It privacy policy explains what information we collect through our website, how we use it, and the choices you have. It is intended for visitors, prospective clients, subcontractors, job candidates, and other users engaging with Dig‑It, Inc. online. If you have questions about this privacy notice or need to exercise a right, please see How to contact us below or reach out via our Contact Us page.

Who we are and scope of this privacy notice

Dig‑It, Inc. is a woman‑owned utilities construction contractor founded in 1994. Our headquarters is located at 2355 Belmont Center Dr NE, Suite 104, Belmont, MI 49306, serving clients across the Midwest (Michigan, Indiana, Ohio, Illinois, Wisconsin, and West Virginia). This website privacy policy covers information collected on our site and related digital channels we control. It does not cover third‑party websites or services we do not operate.

Information gaps to confirm with client:

  • Effective date of this policy: [date needed]
  • Primary privacy contact email and phone: [contact details needed]
  • Whether Dig‑It sells personal information: [confirmation needed]
  • Named analytics, advertising, or CRM tools in use: [list needed]

Information we collect

We collect information to operate our business, respond to inquiries, and improve the website. Categories may include:

Data you provide voluntarily

  • Contact details submitted via forms (e.g., name, company, role, email, phone) when you request a bid, proposal, or project consultation.
  • Project information you choose to share (location, schedule, scope such as foundation drilling, hydro excavation, low‑headroom drilling, cell‑tower piers, direct embed foundations, CMP installations, or site project completion).
  • Application materials for careers (resume/CV, work history, certifications) submitted through our site.
  • Communications you send to us, including requests about safety programs or constructability review and value engineering.

Data collected automatically

  • Technical data such as IP address, device and browser type, pages viewed, referring pages, and timestamps for security and performance.
  • Cookies or similar technologies to remember preferences and understand aggregated usage. See Cookies and similar technologies.

Information from partners or public sources

  • Business contact details for general contractors or utility prime contractors we work with or evaluate, sourced from referrals or public records, where permitted by law.

How we use information and legal bases

  • To respond to inquiries, provide quotes, and deliver services across our specialties (e.g., drilled shafts/caissons, hydro excavation, limited‑access/low‑headroom drilling, direct embed, CMP installation, constructability review, and site project completion).
  • To operate, secure, and improve the website, including troubleshooting, analytics, and preventing fraud or misuse.
  • To communicate about project timelines, safety, quality expectations, or updates to our Terms of Use and this privacy notice.
  • To recruit and evaluate job applicants for roles listed on the Careers page.
  • For compliance with law, legal claims, and recordkeeping.

For visitors in jurisdictions with data‑protection laws (for example, GDPR compliance in the EU/EEA), our legal bases may include: performance of a contract, legitimate interests (such as site security and B2B marketing to existing or prospective clients), compliance with legal obligations, and consent where required for certain cookies or marketing. Where consent is the basis, you can withdraw it at any time.

Cookies and similar technologies

We may use cookies and comparable technologies to:

  • Enable core site functions and security (strictly necessary cookies).
  • Measure usage to improve pages like Safety & Quality, service content, or the FAQ (analytics cookies).
  • Remember your preferences (functional cookies).

Information gaps to confirm with client:

  • Detailed cookie list and retention periods: [cookie inventory needed]
  • Consent banner status and region targeting (if any): [details needed]

Your privacy choices and rights

Opt‑out of communications and analytics

  • Marketing emails: follow the unsubscribe instructions in the message or contact us to request removal.
  • Cookies/analytics: use browser controls to block or delete cookies. If a consent tool is implemented, adjust your preferences there. Some site features may not function without certain cookies.

Access, correction, deletion requests

Subject to applicable law, you may request access to the information we maintain about you, ask us to correct inaccuracies, or request deletion. We will verify your request consistent with legal requirements and respond within statutory timeframes where applicable.

Jurisdiction‑specific rights (GDPR/others)

If you are located in a region with enhanced rights, you may have additional options, such as objecting to processing based on legitimate interests, restricting processing, or data portability. To exercise rights, see How to contact us. If we rely on consent, you may withdraw it at any time.

How long we keep your information (retention)

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements. Retention varies by record type (e.g., bid requests, project files, safety documentation, or job applications). Specific retention schedules: [retention durations needed].

Data sharing and disclosures

We share information as needed to operate our business and comply with law:

  • Service providers (for example, hosting, security, analytics, communications, applicant tracking), bound by contractual confidentiality obligations.
  • Business partners and subcontractors for project execution where information sharing is required.
  • Professional advisors and insurers for risk management and compliance.
  • Authorities when required by law or to protect our rights, safety, or property.
  • In the event of a business transaction (e.g., merger or asset transfer), subject to appropriate safeguards.

Sale of personal information: [client confirmation required].

How we protect your information

We use administrative, technical, and physical safeguards designed to protect information, including access controls, employee awareness, and secure hosting practices. No method of transmission or storage is completely secure; please use caution when transmitting information online.

International data transfers

Our website and systems are operated in the United States. If you access the site from outside the U.S., your information may be transferred to and processed in the U.S. where data protection laws may differ from those in your jurisdiction. Where required, we will implement appropriate safeguards for international transfers.

Children's privacy

Our services are designed for commercial and industrial clients. We do not knowingly collect personal information from children. If you believe a child provided information on our site, please contact us so we can delete it.

Updates to this policy

We may update this privacy policy to reflect operational, legal, or regulatory changes. Changes will be posted on this page with an updated effective date. Material changes may be communicated through additional notice where appropriate. Effective date: [date needed].

How to contact us

Primary contact for privacy inquiries: [privacy email and phone needed]. Mailing address: 2355 Belmont Center Dr NE, Suite 104, Belmont, MI 49306. You can also reach us via the Contact Us page for questions about this privacy notice, exercising rights, or data‑processing requests.

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